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5.0 average, based on 1 reviews

Product Information

We have a very generous warranty on our rods and are in line with all other fly rod major brands.
In most cases, broken sections can be replaced. Please call us on (03)6266 4514 if you have broken one of our rods, and we'll quite happily let you know if it can be serviced. Didn't buy it from us? Don't worry. As long as it was purchased in Australia, then we can probably help. All rod manufacturers have a cost to process warranties. The current estimated warranty cost for factory-made fly rods is $65.00 per section + post, Please note because all fly rods are stress tested before supply, there are no exceptions to the warranty charge whether you believe the rod was defective or not. The warranty is a blanket program that is treated the same whether you’ve trodden on the rod or it simply broke when you were casting. 

ORIGINAL OWNER LIFETIME WARRANTY  free from defects in materials or workmanship to the original owner only. We carefully inspect all rods prior to shipment; however, should you detect any defect in either material or workmanship Simply return any damaged rod with the cost to cover their shipping & handling, and we will repair or replace it by return. regardless of fault is subject to a Au$65 fee per section,

The ORIGINAL OWNER LIFETIME WARRANTY  Rod & Fly is offering a spare parts program for your R&F rod. Please contact for pricing and availability.
The R&F Lifetime Warranty Every new rod is covered by our lifetime, original owner warranty.
This warranty is limited to repair and replacement of the rod and does not cover direct, indirect, consequential, incidental or any other type of damage resulting from the use of the product. This warranty does not cover fire, theft, loss, intentional breakage, modification, or customization of the finished rod.
R&F reserves the right to determine whether to repair or replace the Product covered by this warranty and the right to replace any discontinued models with comparable models when necessary. Colors and components may vary between original and replacement parts.
The lifetime, original owner warranty have an original owner lifetime guarantee against any defect in materials or workmanship. Any of these series of rods that fail due to misuse, negligence or normal wear-and-tear will be repaired or replaced at a reasonable cost.
For all return shipments within the Australia the original owner will be responsible for a $65 fee for each repaired item to cover return shipping, insurance and processing. International customers will be charged actual shipping and insurance costs and will be responsible for all related customs and duty charges.
Send the Product directly to us, please send the entire Product, freight pre-paid, and insured for its full value. Be sure to include all broken parts or pieces. Package the Product either in its original packaging or in packaging affording an equal degree of protection as the original packaging.

Include a note with your name, shipping address, phone # and e-mail address (if available), as well as a brief explanation of the nature of the problem.
Warranty does not cover ordinary wear and tear, misuse, irregular maintenance, intentional or accidental breakage, loss or theft, customized or modified rods, incidental or consequential damage. Replacement sections required from above breakages for the original owner incur the A$65 fee, plus 10% of the current rod cost, per section, and $65.00 for butt section, For return shipments within Australia, also include a check for $65, or a Visa, Master Card  # with the name that appears on the card, and the expiration date.

Questions? Contact R&F Repairs:
35 Misty Hill Rd
Mountain River
Tasmania 7109
Australia Ph: (03) 6266 4514        
Mobile: 0408 469 771







Product Code: ORI768

Customer Reviews

Average Rating: 5


I unfortunately had cause to use the lifetime warranty. There was no argument regarding the service. Mike replaced the rod piece and insisted to try it out to ensure that there was no lessening of performance. Have had no further concerns. Great Service

Dennis Townsend :: 7 Aug 2017, 16:17

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